IT Technologies as the Element Supporting Customer Service Improvement-example of Prepaid Cards

• Veröffentlicht in: Электронное моделирование
• Datum: 2007
• 1. Verfasser: Nowakowska-Grunt, J.
• Format: Artikel
• Sprache: Englisch
• Veröffentlicht: Інститут проблем моделювання в енергетиці ім. Г.Є. Пухова НАН України 2007
• Schlagworte: Применение методов и средств моделирования
• Online Zugang: https://nasplib.isofts.kiev.ua/handle/123456789/101819
• Назва журналу: Digital Library of Periodicals of National Academy of Sciences of Ukraine
• Zitieren: IT Technologies as the Element Supporting Customer Service Improvement-example of Prepaid Cards / J. Nowakowska-Grunt // Электронное моделирование. — 2007. — Т. 29, № 5. — С. 99-108. — Бібліогр.: 17 назв. — рос.

The article presents the issue of the modern IT technologies usage, in this case the Internet, to the improvement of the customer service at the company logistic system. By the e-commerce modern solutions implementation the researched company received better customer service and was able to apply Ju...