Shekhovtsov, A. (2010). Interactive assessment of simulated service qualities by business stakeholders: Principles and research issues. Інститут програмних систем НАН України.
Chicago-Zitierstil (17. Ausg.)Shekhovtsov, A. Interactive Assessment of Simulated Service Qualities by Business Stakeholders: Principles and Research Issues. Інститут програмних систем НАН України, 2010.
MLA-Zitierstil (8. Ausg.)Shekhovtsov, A. Interactive Assessment of Simulated Service Qualities by Business Stakeholders: Principles and Research Issues. Інститут програмних систем НАН України, 2010.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.