Interactive assessment of simulated service qualities by business stakeholders: principles and research issues
We present the principles of an approach supporting the stakeholder involvement in a software process for service-oriented systems in a form of assessing the perceived quality of the software under development in its usage context. This method relies on interactive simulation of service performance...
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| Дата: | 2010 |
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| Автор: | |
| Формат: | Стаття |
| Мова: | English |
| Опубліковано: |
Інститут програмних систем НАН України
2010
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| Теми: | |
| Онлайн доступ: | https://nasplib.isofts.kiev.ua/handle/123456789/14657 |
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| Назва журналу: | Digital Library of Periodicals of National Academy of Sciences of Ukraine |
| Цитувати: | Interactive assessment of simulated service qualities by business stakeholders: principles and research issues/ Shekhovtsov, A.// Пробл. програмув. — 2010. — № 2-3. — С. 288-298. — Бібліогр.: 89 назв. — англ. |
Репозитарії
Digital Library of Periodicals of National Academy of Sciences of Ukraine| Резюме: | We present the principles of an approach supporting the stakeholder involvement in a software process for service-oriented systems in a form of assessing the perceived quality of the software under development in its usage context. This method relies on interactive simulation of service performance and reliability; simulation models are parameterized by the factors influencing service execution; business stakeholders experience simulated service qualities in simulated usage contexts and assess this experience; the obtained assessments can be later used throughout the system lifecycle as a means of control for the quality of the software under development. |
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