Interactive assessment of simulated service qualities by business stakeholders: principles and research issues
We present the principles of an approach supporting the stakeholder involvement in a software process for service-oriented systems in a form of assessing the perceived quality of the software under development in its usage context. This method relies on interactive simulation of service performance...
Saved in:
| Date: | 2010 |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Інститут програмних систем НАН України
2010
|
| Subjects: | |
| Online Access: | https://nasplib.isofts.kiev.ua/handle/123456789/14657 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Journal Title: | Digital Library of Periodicals of National Academy of Sciences of Ukraine |
| Cite this: | Interactive assessment of simulated service qualities by business stakeholders: principles and research issues/ Shekhovtsov, A.// Пробл. програмув. — 2010. — № 2-3. — С. 288-298. — Бібліогр.: 89 назв. — англ. |