Importance of the code of ethics in the organization

Counteracting the unethical actions and influencing the behavior of the human factor towards ethical behavior must be a priority of a company’s policy. The research and recommendations in this direction outline the necessity of an Ethic code that shall comprise individual and company values, and who...

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Published in:Економічний вісник Донбасу
Date:2014
Main Author: Jordanova, E.
Format: Article
Language:English
Published: Інститут економіки промисловості НАН України 2014
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Online Access:https://nasplib.isofts.kiev.ua/handle/123456789/87635
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Cite this:Importance of the code of ethics in the organization / E. Jordanova // Економічний вісник Донбасу. — 2014. — № 4(38). — С. 132-135. — англ.

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author Jordanova, E.
author_facet Jordanova, E.
citation_txt Importance of the code of ethics in the organization / E. Jordanova // Економічний вісник Донбасу. — 2014. — № 4(38). — С. 132-135. — англ.
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container_title Економічний вісник Донбасу
description Counteracting the unethical actions and influencing the behavior of the human factor towards ethical behavior must be a priority of a company’s policy. The research and recommendations in this direction outline the necessity of an Ethic code that shall comprise individual and company values, and whose harmonious interaction shall provide stability and efficiency of the management process. This code shall serve as a balancing force among the various interests and systems of values, which shall thus establish common ethical standards of behavior. Протидія антіетичним діям и вплив етичної поведінки на поведінку людського фактору повинні бути пріоритетом політики компанії. Дослідження та рекомендації в цьому напрямку дозволили намітити необхідність в етичному кодексі, який повинен включати індивідуальні та організаційні цінності, і гармонічну взаємодію, яка забезпечує стабільність і ефективність процесу управління. Цей кодекс буде виступати в якості врівноважуючої сили між різними інтересами та системами цінностей, які встановлюють загальні етичні норми поведінки. Противодействие неэтичным действиям и влияние этического поведения на поведение человеческого фактора должны быть приоритетом политики компании. Исследования и рекомендации в этом направлении позволили наметить необходимость в этическом кодексе, который должен включать в себя индивидуальные и организационные ценности, и гармоничное взаимодействие обеспечивающее стабильность и эффективность процессауправления. Этот кодекс будет выступать в качестве уравновешивающей силы между различными интересами и системами ценностей, которые должны, таким образом, установить общие этические нормы поведения.
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fulltext E. Jordanova 132 Економічний вісник Донбасу № 4(38), 2014 UDC 005.1 Elena Jordanova, Tsenov Academy of Economics, Bulgaria, Svishtov IMPORTANCE OF THE CODE OF ETHICS IN THE ORGANIZATION Unethical behavior is a complex problem that is difficult to solve in contemporary organizations. It is also a problem that must be addressed by all structural levels in a particular company. Counteracting the un- ethical actions and influencing the behavior of the human factor towards ethical behavior must be a priori- ty of a company’s policy. The research and recommen- dations in this direction outline the necessity of an Ethic code that shall comprise individual and compa- ny values, and whose harmonious interaction shall provide stability and efficiency of the management process. This code shall serve as a balancing force among the various interests and systems of values, which shall thus establish common ethical standards of behavior. Eliminating unethical behavior requires strength- ened managerial supervision and adequate reactions by the employees (disapproval, recommendations, mentor- ing, signals, etc.). In addition, there must be imposed methods of sanctioning unethical behavior or praising ethical behavior. Superiors and employees must always work in an atmosphere of mutual understanding and responsibility. This involves counteracting unethical behavior and stimulating positive examples. Conform- ing to the ethical values of the organization and the effective application of company culture as a leading factor in the managerial process is accepted by manag- ers as a fact that should not be questioned. However, a pertinent issue is also the practical application of the idea of positive and constructive relationships in the managerial communication. In this respect, the real expression and application of the humanistic trend in contemporary management can be traced in the organ- ization strategies that increasingly apply ethical codes. A key element of an effective managerial strategy is the development and adoption of a comprehensive ethical code of behavior which shall guide through practical and unambiguous rules what the behavior of all employees shall be. In its role of a behavior super- visor, the ethical code regulates the ethical norms and imposes penalties for violating them. Such penalties must correspond to the seriousness of the violation and must be supported by adequate administrative and legal regulations that must be explained to the employee upon his/her appointment in the particular organiza- tion. The ethical code regulates the relationships among work colleagues and their professional and personal behavior. It also determines the ethical norms that strengthen the trust and moral in the organization. The ethical code aims at determining the ethical standards of employees’ professional activity by: - developing company culture and professional values based on the principles of humanity and accept- ing human rights; - facilitating the adoption by the organization of processes of developing a common system of values in the conditions of globalizing economy; - by facilitating the training of employees towards achieving professional ethical behavior in their work activities. Among the underlying principles of every ethical code, there must be values like: • Lawfulness – the employee carries out his/her work duties in compliance with the accepted internal regulations of the organization; • Loyalty – the employee cooperates towards a state policy and in particular – company policy based on the principles of a law-abiding state; • Honesty – the employee, depending on the functions assigned to him/her performs tasks, proposes and makes decisions, aiming at eliminating unethical behavior and strengthening the trust in the organiza- tion; • Objectivity – the employee performs his/her duties objectively and diligently as he/she aims at col- lecting, analyzing and evaluating precisely and objec- tively all facts and circumstances related to his/her duties without allowing the influence of personal or external interest; • Competence – the employee performs his/her duties by using and applying his/her knowledge and experience and constantly improves his professional qualification and skills in the interest of the citizens; • Political neutrality – the employee does not al- low his/her work to be influenced by his own or exter- nal political interests; • Responsibility – the employee behaves in a way that does not damage his/her company’s reputa- tion, not only in carrying out his/her work duties, but also in his/her public and private life; • Respecting the individual – in performing his/her duties the employee must be polite and respect- ful to everyone, and respect the rights and dignity of the individual without allowing any forms of discrimi- nation; • Clarity – the employee performs his/her work duties in a way that allows a monitoring on his/her actions and the results of the work done. According to the ethical code, regarding the rela- tionship manager-employee, the employee must act in a way that is professional, unbiased and active in de- E. Jordanova 133 Економічний вісник Донбасу № 4(38), 2014 veloping and carrying out managerial decisions. Per- forming the duties in the organization must convince the managers that the employee can be trusted and he/she can be relied on. The employee must discuss with the managers and his/her immediate superior openly and honestly the problems encountered in the process of his/her work. The relationship employee-employee requires trust, honesty and tolerance, which means no behavior is accepted that will harm the dignity and rights of an individual. The employee must be ready to help and assist his/her colleagues in their carrying out their work duties with his/her own competence. Employees must strive towards preventing situations of conflict among one another. The responsibility for honest and profes- sional relationships among the employees is borne by the immediate superiors. A manager must set an exam- ple to the other employees in the administration by performing his/her duties diligently and punctually, and by showing high sense of responsibility. In performing his/her work duties and in his pub- lic life the employee must not damage the company’s reputation and must not allow personal behavior that does not conform to the accepted moral norms whether inside or outside of the organization. The employee must strive to avoid conflicts, but if such arise, he/she must solve them in an ethical way. The ethical code shall be followed strictly, since it has been voluntarily adopted by all managers and employees in the organization, as any violation to the regulations described in it shall be considered a motive for bringing charges of disciplinary responsibility. Preventing the instability in managerial commu- nication can be aided by the implementation of an appropriate mechanism of control, which the ethical code is. It is a lawful system of rules for ethical behav- ior which aims at achieving sensible balance between positive managerial communication, encouraging a high level of team cooperation, identifying and elimi- nating instances of violation of the norms adopted by the organization. Basically, the code is not a norma- tively binding act, but this does not free managers and employees of responsibility. Organizations’ ethical codes unite, bind and or- ganize ethical values. They represent the beliefs and outline the employees’ responsibilities. The organiza- tional code of values is a system of principal priorities, arranged hierarchically depending on their signifi- cance. It is a sustainable structure that refers only to the accents in the company strategy. The values in the code are in the form of principles, general prescrip- tions and requirements of the activity, norms and standards of behavior. Among the major principles that must be included in the code of ethical behavior are: altruism, honesty and sincerity, objectivity, responsibility, openness. Some of the common principles that must be the basis of ethical behavior in the organization are: 1. I will always work in compliance with the ethi- cal principles of the organization; 2. I will perform my work duties by obeying the law and emphasizing on the organizational values and regulations; 3. I will be honest and loyal to the employer and will work in favor of the team; 4. I will strive to maintain the necessary profes- sional competence and constant improvement of my professional skills; 5. I will conform to the requirements of the man- agers and will accept the necessary training, new knowledge and skills; 6. I will carry out orders and assignments objec- tively and steadily; 7. I will recognize and follow the main aim of the organization; 8. I will make decisions according to my compe- tences and experience and if necessary will advise my colleagues in a spirit of understanding and cooperation; 9. I will maintain the positive public image of the organization. The ethical code must be accepted and signed by everyone employed in a particular organization. Thus every employee will have the necessary basis of ethical behavior and will be aware of what to expect in follow- ing it and respectively that no behavior contradicting the clauses of the code will be tolerated. Therefore, the ethical code is a starting point and a necessary base for every organization that conforms to the ethical princi- ples and norms of behavior of its employees. Ethical behavior must be tolerated. Measures in this direction must be taken by managers who must set a personal example, good attitude towards employees, avoiding rudeness, arrogance, abuse of power. Appro- priate behavior and just managerial decisions strength- en trust. Such managerial decisions are the basis of the ethical code. Conforming to them is subject to internal control and it is useful to create an organ or unit of at least three representatives of different levels in the structure of the organization. They must have the role of an ethical committee in cases of ethical conflicts and must monitor the practical application of the ethical code. The currently existing ethical codes are rather general and do not offer particular practically applica- ble elements. In this respect the governing body must propose and adopt clear and adequate measures that must be stated as enforceable in the code. There must also be mechanisms for detecting and sanctioning un- ethical behavior, which must be developed and pro- posed by those who are dependent on the ethical code. As already mentioned, an Ethical committee (or a committee of evaluating ethical behavior) must be established. It must control the conformity to the Code E. Jordanova 134 Економічний вісник Донбасу № 4(38), 2014 of ethical behavior and applying its principles. This time it may be a three-member committee with the following functions: - to work objectively; - to follow the adopted in the ethical code measures; - to maintain a high level of ethics in the organiza- tion; - to strengthen the company’s values and culture; - to monitor and evaluate the behavior of the man- agers and employees in either ethical or unethical way; - to propose measures that can lead to more effec- tive ethical actions; - to inform about the made decisions concerning the employees performing their work duties in an ethi- cal way; - to receive signals about ethical and unethical be- havior and to act appropriately according to the law and moral. The committee chooses among everyone in the organization and reports to everyone at a general as- sembly. The ethical mechanisms and the efforts of the eth- ical committee for monitoring ethical behavior will be successful only if they are supported by the governing body and the company culture. One of the means of supporting the ethical behavior is the establishment of a structural mechanism of ethics management. The principal objectives of a structure, such as the ethical committee, are as follows: - to advise the governing body on ethical posi- tions; - to monitor staff about ethical behavior; - to inform about ethical violations; - to carry out ethical policy; - to persuade towards professional ethics. The establishment and confirmation of the code is a process that calls for training, being concrete about encouragement and punishment, mechanism of filing complaints and registering violations of ethical behav- ior in the organization. The role of such a mechanism accepts the ethical committee within the framework of the organization which has the rights to consider the separate cases and to impose measures described in the code. The ethical code is a tool for introducing clear ethical parameters for influencing and regulating the behavior of the employees in the particular organiza- tion. Honesty, justice and politeness form the moral basis, which along with the mutual interest in the or- ganization are the fundaments of the ethics. Among the managerial decision and the ethical behavior exists a strong bond and management is impossible to exist without ethics. The ethical code is a dynamic document that has to take into account the constant changes in the contemporary business world, as well as the specificity of the particular organization and the already existing company culture. The efficiency in the ethical code is expressed mainly in: − its uniting effect on the human factor – it aris- es from the shared ideals, from the sense of availability of common managerial beginnings in the activity; − strengthens trust and loyalty; − creates clarity and correct orientation in work activities; − forms common criteria of evaluation; − has a positive effect on the company image and facilitates its long-term success. The ethical code must be accepted by everyone and employees must behave in compliance with it. The code, as a common principle of appropriate ethical behavior, contributes to a better and more effective managerial process through overcoming difficulties and conflict situations, as well as finding decisions when various ethical dilemmas arise. Ethical codes are transformed from ordinary doc- uments in theory to practical means of training, educa- tion and communication. They are the most visible indication of the ethical philosophy of the organization. In order for the ethical code to be applicable and mean- ingful, there must be a clear outline of the rules and ethical requirements. The employees’ expectations regarding their ethical behavior must be realistic and the solution of potential ethical dilemmas must lead to specific results in favor of ethics. Employees are pre- instructed with the contents of the ethical code; they can choose and realize that they must conform to it. This means that the content of the code must be care- fully developed by taking into account the various systems of values, company aims, strategy and speci- ficity of the organization. In order to be effective, ethi- cal codes must be created openly, with the participation of more interested people, as everyone asks questions and makes propositions. In some organizations, man- agers encourage the separate units to have their own codes of solving specific ethical dilemmas. This strengthens the influence and importance of ethical behavior in the organization. In the contemporary eco- nomic and social reality the necessity of ethics in the relationships is being realized more and more both in the public and private sector. The dynamic economic environment faces com- pany managers with the ethical dilemma: whether they should be ethical role models or whether they should yield to the pressure of the situation and the circum- stances and act according to their interests and material profit. This is a major ethical issue of the contemporary society. There is no doubt, however, that the high ethi- cal standards are positive factors for long term devel- opment. E. Jordanova 135 Економічний вісник Донбасу № 4(38), 2014 Йорданова Е. Важливість етичного кодексу для організації Протидія антіетичним діям и вплив етичної поведінки на поведінку людського фактору повинні бути пріоритетом політики компанії. Дослідження та рекомендації в цьому напрямку дозволили намітити необхідність в етичному кодексі, який повинен включати індивідуальні та організаційні цінності,і гармонічну взаємодію, яка забезпечує стабільність і ефективність процесу управління. Цей кодекс буде виступати в якості врівноважую- чої сили між різними інтересами та системами цін- ностей, які встановлюють загальні етичні норми поведінки. Ключові слова: етичний кодекс, поведінка, відношення, зв’язки. Йорданова Е. Важность этического кодекса для организации Противодействие неэтичным действиям и вли- яние этического поведения на поведение человече- ского фактора должны быть приоритетом политики компании. Исследования и рекомендации в этом направлении позволили наметить необходимость в этическом кодексе, который должен включать в себя индивидуальные и организационные ценно- сти, и гармоничное взаимодействие обеспечиваю- щее стабильность и эффективность процесса управления. Этот кодекс будет выступать в каче- стве уравновешивающей силы между различными интересами и системами ценностей, которые долж- ны, таким образом, установить общие этические нормы поведения. Ключевые слова: этический кодекс, поведение, отношения, связи. Jordanova E. Importance of the code of ethics in the organization Counteracting the unethical actions and influenc- ing the behavior of the human factor towards ethical behavior must be a priority of a company’s policy. The research and recommendations in this direction outline the necessity of an Ethic code that shall comprise indi- vidual and company values, and whose harmonious interaction shall provide stability and efficiency of the management process. This code shall serve as a balanc- ing force among the various interests and systems of values, which shall thus establish common ethical standards of behavior. Keywords: ethical code, behavior, relationships, communication. JEL: M14 Received by the editors: 28.10.2014 and final form 23.12.2014
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2015-10-22T09:34:47Z
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Importance of the code of ethics in the organization / E. Jordanova // Економічний вісник Донбасу. — 2014. — № 4(38). — С. 132-135. — англ.
1817-3772
https://nasplib.isofts.kiev.ua/handle/123456789/87635
005.1
Counteracting the unethical actions and influencing the behavior of the human factor towards ethical behavior must be a priority of a company’s policy. The research and recommendations in this direction outline the necessity of an Ethic code that shall comprise individual and company values, and whose harmonious interaction shall provide stability and efficiency of the management process. This code shall serve as a balancing force among the various interests and systems of values, which shall thus establish common ethical standards of behavior.
Протидія антіетичним діям и вплив етичної поведінки на поведінку людського фактору повинні бути пріоритетом політики компанії. Дослідження та рекомендації в цьому напрямку дозволили намітити необхідність в етичному кодексі, який повинен включати індивідуальні та організаційні цінності, і гармонічну взаємодію, яка забезпечує стабільність і ефективність процесу управління. Цей кодекс буде виступати в якості врівноважуючої сили між різними інтересами та системами цінностей, які встановлюють загальні етичні норми поведінки.
Противодействие неэтичным действиям и влияние этического поведения на поведение человеческого фактора должны быть приоритетом политики компании. Исследования и рекомендации в этом направлении позволили наметить необходимость в этическом кодексе, который должен включать в себя индивидуальные и организационные ценности, и гармоничное взаимодействие обеспечивающее стабильность и эффективность процессауправления. Этот кодекс будет выступать в качестве уравновешивающей силы между различными интересами и системами ценностей, которые должны, таким образом, установить общие этические нормы поведения.
en
Інститут економіки промисловості НАН України
Економічний вісник Донбасу
Management
Importance of the code of ethics in the organization
Важливість етичного кодексу для організації
Важность этического кодекса для организации
Article
published earlier
spellingShingle Importance of the code of ethics in the organization
Jordanova, E.
Management
title Importance of the code of ethics in the organization
title_alt Важливість етичного кодексу для організації
Важность этического кодекса для организации
title_full Importance of the code of ethics in the organization
title_fullStr Importance of the code of ethics in the organization
title_full_unstemmed Importance of the code of ethics in the organization
title_short Importance of the code of ethics in the organization
title_sort importance of the code of ethics in the organization
topic Management
topic_facet Management
url https://nasplib.isofts.kiev.ua/handle/123456789/87635
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