Contact Center Load Forecasting and Operator Schedule Planning

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Datum:2016
Hauptverfasser: K. O. Chernichenko, A. M. Kapkanets, T. V. Panchenko
Format: Artikel
Sprache:Englisch
Veröffentlicht: 2016
Schriftenreihe:Problems in programming
Online Zugang:http://jnas.nbuv.gov.ua/article/UJRN-0000518790
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Назва журналу:Library portal of National Academy of Sciences of Ukraine | LibNAS

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Library portal of National Academy of Sciences of Ukraine | LibNAS
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author K. O. Chernichenko
A. M. Kapkanets
T. V. Panchenko
author_facet K. O. Chernichenko
A. M. Kapkanets
T. V. Panchenko
author_sort K. O. Chernichenko
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institution Library portal of National Academy of Sciences of Ukraine | LibNAS
language English
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spelling open-sciencenbuvgovua-467812024-02-29T12:39:31Z Contact Center Load Forecasting and Operator Schedule Planning K. O. Chernichenko A. M. Kapkanets T. V. Panchenko 1727-4907 2016 en Problems in programming http://jnas.nbuv.gov.ua/article/UJRN-0000518790 Article
spellingShingle Problems in programming
K. O. Chernichenko
A. M. Kapkanets
T. V. Panchenko
Contact Center Load Forecasting and Operator Schedule Planning
title Contact Center Load Forecasting and Operator Schedule Planning
title_full Contact Center Load Forecasting and Operator Schedule Planning
title_fullStr Contact Center Load Forecasting and Operator Schedule Planning
title_full_unstemmed Contact Center Load Forecasting and Operator Schedule Planning
title_short Contact Center Load Forecasting and Operator Schedule Planning
title_sort contact center load forecasting and operator schedule planning
url http://jnas.nbuv.gov.ua/article/UJRN-0000518790
work_keys_str_mv AT kochernichenko contactcenterloadforecastingandoperatorscheduleplanning
AT amkapkanets contactcenterloadforecastingandoperatorscheduleplanning
AT tvpanchenko contactcenterloadforecastingandoperatorscheduleplanning