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Contact Center Load Forecasting and Operator Schedule Planning

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Bibliographic Details
Date:	2016
Main Authors:	K. O. Chernichenko, A. M. Kapkanets, T. V. Panchenko
Format:	Article
Language:	English
Published:	2016
Series:	Problems in programming
Online Access:	http://jnas.nbuv.gov.ua/article/UJRN-0000518790
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Journal Title:	Library portal of National Academy of Sciences of Ukraine \| LibNAS

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Library portal of National Academy of Sciences of Ukraine | LibNAS

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