APA (7th ed.) Citation

Femic, B., & Jovovic, M. (2015). The role of online word of mouth in influencing consumer behavior in banking services.

Chicago Style (17th ed.) Citation

Femic, B., and M. Jovovic. The Role of Online Word of Mouth in Influencing Consumer Behavior in Banking Services. 2015.

MLA (8th ed.) Citation

Femic, B., and M. Jovovic. The Role of Online Word of Mouth in Influencing Consumer Behavior in Banking Services. 2015.

Warning: These citations may not always be 100% accurate.