APA (7th ed.) Citation

Chernichenko, K., Kapkanets, A., & Panchenko, T. (2018). Contact Center Load Forecasting and Operator Schedule Planning. PROBLEMS IN PROGRAMMING. https://doi.org/10.15407/pp2016.02-03.227

Chicago Style (17th ed.) Citation

Chernichenko, K.O, A.M Kapkanets, and T.V Panchenko. Contact Center Load Forecasting and Operator Schedule Planning. PROBLEMS IN PROGRAMMING, 2018. https://doi.org/10.15407/pp2016.02-03.227.

MLA (8th ed.) Citation

Chernichenko, K.O, et al. Contact Center Load Forecasting and Operator Schedule Planning. PROBLEMS IN PROGRAMMING, 2018. https://doi.org/10.15407/pp2016.02-03.227.

Warning: These citations may not always be 100% accurate.