Using machine learning methods to improve the efficiency of the cosmetological services administration process

• Date: 2026
• Main Authors: Zakharova, O.V., Spektorovska, L.O.
• Format: Article
• Language: Ukrainian
• Published: PROBLEMS IN PROGRAMMING 2026
• Subjects: machine learning; text classification; rule-based systems; gibrid systems; transformers; message cat egorization; routing of requests; prediction; training data; UDC 004.94
• Online Access: https://pp.isofts.kiev.ua/index.php/ojs1/article/view/893
• Journal Title: Problems in programming

The article is devoted to solving the problem of improving the quality of cosmetic service provision during the rapid scaling of an applied system. This process is accompanied by the creation of a large number of new roles and types of services, a significant expansion of the client base and communi...