Identifying the intentions of a user communicating with a bot

• Date: 2023
• Main Authors: Теленик, С. Ф., Погорілий, С. Д., Крамов, А. А., Вовк, Є. А.
• Format: Article
• Language: Ukrainian
• Published: Інститут проблем реєстрації інформації НАН України 2023
• Subjects: zero-shot classifications; detection of user intentions; chatbot; NLI models
• Online Access: http://drsp.ipri.kiev.ua/article/view/300436
• Journal Title: Data Recording, Storage & Processing

The challenge of the classification of the intents of a user during the interaction with a chat-bot has been considered. The comparative analysis of the existing intent classification dataset and corresponding methods based on machine learning and deep learning techniques has been performed. Moreove...