Interactive assessment of simulated service qualities by business stakeholders: principles and research issues
We present the principles of an approach supporting the stakeholder involvement in a software process for service-oriented systems in a form of assessing the perceived quality of the software under development in its usage context. This method relies on interactive simulation of service performance...
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| Date: | 2026 |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
PROBLEMS IN PROGRAMMING
2026
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| Subjects: | |
| Online Access: | https://pp.isofts.kiev.ua/index.php/ojs1/article/view/914 |
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| Journal Title: | Problems in programming |
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Problems in programming| Summary: | We present the principles of an approach supporting the stakeholder involvement in a software process for service-oriented systems in a form of assessing the perceived quality of the software under development in its usage context. This method relies on interactive simulation of service performance and reliability; simulation models are parameterized by the factors influencing service execution; business stakeholders experience simulated service qualities in simulated usage contexts and assess this experience; the obtained assessments can be later used throughout the system lifecycle as a means of control for the quality of the software under development.Problems in programming 2010; 2-3: 288-298 |
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